Troubleshooting
- Why does my video keep buffering/stalling/stopping or fail to play at all?
- The video plays, but there is no sound, why?
- I'm having trouble printing, can you help?
- Why aren't I receiving your emails?
- Does Mystery Science have a URL whitelist?
- Why can I only access the Spanish version of the worksheet?
- How do I turn on the video captions?
- How can I switch to your other video player?
- What are the top 3 things teachers can do to address parent/student troubleshooting problems?
- I'm having trouble viewing the videos, can you help?
- Can I use a Smartboard with the Mystery Science videos?
- What if I'm having issues viewing your PDFs?
- Can you help me understand your video test page results?