If you aren't receiving our emails, please try the following steps to correct the issue.
- Our emails may have gone to the spam/junk email folder in your inbox. Please check these folders to ensure our emails didn't end up there.
- Ensure you are subscribed to our emails. You can check this under the "Profile" section here.
- Ensure our email domain is on your safe list. This domains can be found below:
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- @mysteryscience.com
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- You can also provide your IT department with the IP address for our email service: 198.21.0.234
If, after following these steps, you still aren't receiving our emails please contact us.