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  2. Accounts and Orders

Accounts and Orders

Billing and Payments

  • I sent in my purchase order but haven't heard anything... what should I do?
  • How do I pay with a credit card?
  • What is the benefit of a multi-year quote?
  • Will my membership automatically renew?
  • What is the mailing/purchasing address for Mystery Science?
  • Will I be charged if I don't cancel my free trial?
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Managing your Account

  • How do I find my school in the dropdown?
  • How do I reset my password?
  • How can I check the expire date of my membership or trial?
  • Can I see other grades without changing my grade level?
  • How do I change my grade levels?
  • How can I deactivate my account?
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Signing Up

  • Why am I not eligible for a free trial?
  • Can I purchase Mystery Science as a gift?
  • Do I need to wait for my trial to expire before signing up for a full membership?
  • Do I need to provide my credit card or payment information before signing up for the free trial?
  • Do you offer classroom memberships?
  • How can I purchase a Homeschool Membership?
See all 10 articles
Mystery Science Support Center