Billing and Payments
- I sent in my purchase order but haven't heard anything... what should I do?
- How do I pay with a credit card?
- What is the benefit of a multi-year quote?
- Will my membership automatically renew?
- What is the mailing/purchasing address for Mystery Science?
- Will I be charged if I don't cancel my free trial?
Managing your Account
- How do I find my school in the dropdown?
- How do I reset my password?
- How can I check the expire date of my membership or trial?
- Can I see other grades without changing my grade level?
- How do I change my grade levels?
- How can I deactivate my account?
Signing Up
- Why am I not eligible for a free trial?
- Can I purchase Mystery Science as a gift?
- Do I need to wait for my trial to expire before signing up for a full membership?
- Do I need to provide my credit card or payment information before signing up for the free trial?
- Do you offer classroom memberships?
- How can I purchase a Homeschool Membership?