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Technical Support

Technical Requirements

  • Is it possible to download your videos?
  • Can I watch Mystery Science videos on any device?

Troubleshooting

  • Why aren't I receiving your emails?
  • I'm having trouble printing
  • The video plays, but there is no sound
  • Why is my account showing 'Expired' when I have already paid?
  • How can I switch to your other video player?
  • How do I turn on the video captions?
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Mystery Science Support Center